VSS troubleshooting resources and Hot fixes

Topic

This article provides links to helpful VSS troubleshooting information.

Environment

• Microsoft Windows

Description

• Welcome to the Most Comprehensive VSS Troubleshooting Guide on the Internet!
• VSS Explained
• Troubleshooting VSS Errors

Research:

• http://en.wikipedia.org/wiki/Shadow_Copy
• http://en.wikipedia.org/wiki/Snapshot_(computer_storage)

MS Volume Shadow Copy Service Overview

• http://msdn.microsoft.com/en-us/library/windows/desktop/bb968832(v=vs.85).aspx

Backup Using Non-Microsoft Software That Supports VSS

• http://technet.microsoft.com/en-us/library/bb808933.aspx

VSS Hotfixes per Windows OS

Windows Vista and Windows Server 2008 related

• VSS hardware snapshot database keeps growing
• Non-persistent snapshot cleanup operation is aborted
• VSS-based system state backup fails after you uninstall or upgrade a program
• Backups fail and Event ID 12293

Windows Server 2008 specific

• Cluster service may stop responding
• "VSS_E_PROVIDER_VETO" error message when you create VSS backups of multiple volumes

Windows 7 and Windows 2008 R2 related

• Snapshot set of the VSS writer has no disk volumes
• "0x0000007E" Stop error when you run a VSS-based backup application
• Virtual machine online backup fails in Windows Server 2008 R2
• Hyper-V update rollup is available for Windows Server 2008 R2

NOTE  
You may need to contact Microsoft, or review their articles in the Troubleshooting VSS Applications(external link) section of their Knowledge Base. Datto is unable to provide extended support for VSS writers, as they are a proprietary Windows application.