Legacy Open Mesh: Why Are Guests Able to Use My Internet Without Going Through My Splash Page?

Question

Why are guests able to use my internet without going through my splash page?

Environment

  • CloudTrax

Answer

When a splash page is enabled, this doesn't automatically enable the feature Block Unauthenticated Users. To ensure client devices must go through your splash page before they receive internet access from your network, you will also need to enable this setting.

In CloudTrax go to: Configure > SSID X > Splash Page Configuration > Block Unauthenticated Users