How Do I Search for Devices in the ConnectWise Integration?
Question
How do I search for devices in the ConnectWise integration?
Environment
- Datto ALTO
- Datto SIRIS
- ConnectWise
Answer
You can search your fleet of devices within the ConnectWise Integration to quickly configure individual devices without scrolling through multiple pages.
- In the Datto Partner Portal, click the Admin tab, then select Integrations from the drop-down menu.
Figure 1: The Datto Partner Portal
- Select ConnectWise as the integration type, then authenticate with your ConnectWise API Member credentials.
Figure 2: ConnectWise integration authentication
- Click Manage Device Settings, then search for your device in the Device Search field. You can search for devices by:
- Device name
- Serial number
- Device model
- Device Settings
- ConnectWise Company Name
Figure 3: ConnectWise integration authentication
- Click the pencil icon to edit the device's configuration.
- You can now edit the item. When finished, click the Save Settings button.